Returns & Exchanges

At OOFOS, we want you to experience the recovery power of our footwear; if you are not 100% satisfied, you can return your unworn items within 30 days of purchase for a full refund. We provide a simplified online portal to ensure your return or exchange process is as seamless as your walking experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Items and Reason

  Choose the specific items you wish to return or exchange and select the reason for your request to help us improve our products.

• 3.
  Print and Pack

  Download your prepaid shipping label, print it out, and securely pack your OOFOS in their original packaging.

• 4.
  Ship and Track

  Drop off your package at the designated carrier location and use the provided tracking link to monitor your refund status.